Privacy Policy

Last updated: January 1, 2025. Your privacy is important to us.

1. Introduction

My IPTV Provider ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit myiptvprovider.com or use our IPTV services.

2. Information We Collect

We collect the following types of information when you use our service:

  • Name and email address (when you contact us or purchase a subscription)
  • Payment information (processed securely through our payment providers — we do not store full card details)
  • IP address and device information (for service delivery and security purposes)
  • Usage data (pages visited, subscription activity)
  • Communication records (emails and messages sent to our support team)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our IPTV service
  • Process subscription payments and manage your account
  • Respond to customer support requests
  • Send service-related communications (activation details, renewal notices)
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With payment processors to complete transactions securely
  • With service providers who assist us in operating our website and business
  • When required by law or to comply with a legal process
  • To protect the rights, property, or safety of My IPTV Provider or our users

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your data is no longer needed, we securely delete or anonymize it.

8. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@myiptvprovider.com.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the date at the top of this page. Your continued use of our service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@myiptvprovider.com or visit our Contact page.